Telephone Systems Solutions

For more than 15 years, Enterprise Telephony Group has been a pioneer in  telephone system and VoIP technologies serving the greater Southeast and Gulf Coast regions. While many providers will simply install a system and walk away, Enterprise Telephony Group becomes a long-term business partner, offering extensive warranties on all of their products as well as ongoing maintenance and technical support when and if needed.

3Com® VCX™ Connect solutions let organizations with up to 250 phone users economically replace their aging PBXs with an advanced, standards based communications system that integrates IP telephony and unified messaging applications onto a single platform. Support of a full range of 3Com IP phones, including a multimedia softphone, ensures high-quality audio and easy access to powerful VCX Connect features.

An open standards approach enables a reduced cost of ownership and increases investment protection. Since Session Initiation Protocol (SIP) is used for signaling, organizations can either deploy 3Com IP phones or choose SIP-compatible devices and applications that best match their needs. Numerous VoIP gateway options facilitate migration from PSTN to IP-based communications, allowing the continued use of legacy PBXs as needed to minimize business disruptions and align implementations with budget considerations. VCX Connect systems also support optional redundancy on critical components to increase resilience and further ensure business continuity.

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3Com® NBX® V3000

The 3Com® NBX® V3000 Analog platform is a full-featured IP telephony solution designed for small- and medium-sized organizations moving to a Voice over Internet Protocol (VoIP) architecture. Its ease of use allows non-technical personnel to make individual or system-wide changes with the click of a mouse. The system’s ability to scale up to 1,500 devices and to support standards-based protocols, including Session Initiation Protocol (SIP), gives organizations the confidence to choose the NBX solution for their current and future telecom needs.

With a built-in analog gateway interface, the platform can connect up to four analog loop-start central office (CO) lines directly to the Public Switched Telephone Network (PSTN), reducing configuration time and its related expense. Additionally, the NBX V3000 Analog solution—in combination with an NBX Expansion Chassis—accommodates further communications options via T1/E1, PRI, analog and BRI trunking.

To increase productivity and reduce operating costs, the solution also features a host of integrated applications, including voice messaging that provides a voice mailbox with auto-setup for every user, call center software that enhances the efficiency of agents in a queue, as well as easy to set-up hunt groups, auto-attendant, supervisory monitoring and call reporting. Email integration, supported on any IMAP4-compliant email system, offers the ability to share a common inbox for email and voice messages. Plus, V3000 Analog solutions let organizations centrally manage IP telephony services.

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Communications and Networking Solutions

We proudly sell, implement and support industry leading products and services from AT&T, 3Com, Embarq and Skype among others. For more information on these solutions, contact us at (888) 401-6758.